How do I add people to my team?

Go to Settings → Team, tap Invite someone, choose a role and send them the link. Only the owner can add people.

  1. Go to Settings → Team.
  2. Tap Invite someone.
  3. Type their Email and choose a Role: Admin or Door staff.
  4. Tap Create invite.
  5. Tap Copy link and send it to them yourself. Email the invite says Later: we don't email it for you yet.

They open the link, sign in or create an account, and tap Accept.

What each role can do

This is the table on the Team page.

Can…OwnerAdminDoor staff
Scan tickets at the doorYesYesYes
Take card payments at the doorYesYesYes, once the owner turns door card sales on
Give free tickets at the doorYesYesNo
See who is comingYesYesYes, with no dollar figures
Create, edit and publish eventsYesYesNo
Change the organizer page's logo and imagesYesYesNo
Create and price ticket typesYesYesNo
Refund an orderYesYesNo
See revenue, orders and payoutsYesYesNo
Connect or change StripeYesNoNo
Add, remove or change peopleYesNoNo

Door staff can scan for every event you run, for as long as they're on your team. Remove them when the night is over.

Change or remove someone

On the Team page, tap Change role or Remove next to their name. A pending invite can be cancelled, or replaced with New link. The old link stops working.

There is one owner per organization. You can't make a second owner.

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