Help for organizers
Organizers
Events, fees, payouts, the door and your fans.
Getting started
Selling
- Can fans send their tickets to someone else, and can I turn that off?
- How do I give fans a discount with a promo code?
- How do I sell tickets on my own website?
- How do I stop selling tickets for a while without cancelling?
- How does the waitlist work for my event, and can I turn it off?
- When do ticket sales close for my event?
Money
- How do I change my bank account or the name on fans' card statements?
- How do I set up payouts with Stripe?
- My payout is late, missing or held back. What do I do?
- What are the fees? What do fans pay and what do I get?
- When do I get paid?
- Where can I see my sales and payout reports?
- Why are my paid sales paused, and how do I appeal?
- Why is there a sales limit on my account?